TTBS Standards Database
TTS/ISO 9004:2010
Managing for the Sustained Success of an Organization - a Quality Management Approach
| Subject Area | Quality |
| Year of Declaration | 2010 |
| Status | Voluntary |
| ICS Number | 03.120.10 |
| Stage | Current |
| Number of Pages | 46 |
| Price | Available on request |
Scope of this Standard
Provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality management system, and consequently the potential for improvement of the performance of an organization. When compared to ISO 9001, the objectives of customer satisfaction and product quality are extended to include the satisfaction of interested parties and the performance of the organization.
Legal Notice of Declaration:
